Maux chroniques et probl\u00e8mes structurels<\/strong><\/p>\nA ces malaises organiques viennent s\u2019ajouter des actes de nonchalance voire de sabotage diversifi\u00e9s, perp\u00e9tr\u00e9s aussi bien par le personnel du transporteur national que de celui de l\u2019Office de l\u2019aviation civile et des a\u00e9roports (Oaca):<\/p>\n
– mauvais fonctionnement de l\u2019enregistrement;<\/p>\n
– retards r\u00e9currents dans l\u2019embarquement des passagers et le d\u00e9collage d\u2019avions;<\/p>\n
– disparition de bagages aussi bien \u00e0 l\u2019arriv\u00e9e qu\u2019au d\u00e9part;<\/p>\n
– d\u00e9gradation des services \u00e0 bord (catering en panne, salet\u00e9 \u00e0 l\u2019int\u00e9rieur des appareils, personnel insolent), etc.<\/p>\n
Certains chroniqueurs trouvent beaucoup de ressemblances organisationnelles et logistiques entre la gare routi\u00e8re de Bab Alioua et l\u2019a\u00e9roport de Tunis-Carthage, d\u2019une part, et entre Tunisair et\u00a0 la Soci\u00e9t\u00e9 nationale de transport interurbain (SNTRI), d\u2019autre part.<\/p>\n
La plupart de ces probl\u00e9matiques sont dues \u00e0 des carences manag\u00e9riales basiques et intol\u00e9rables, probl\u00e9matiques qu\u2019une gouvernante m\u00e9nag\u00e8re pourrait assez-bien g\u00e9rer, notamment en ce qui concerne les services \u00e0 bord.<\/p>\n
Apr\u00e8s que les \u00e9trangers aient fuit la compagnie nationale en raison de la r\u00e9currence de ces dysfonctionnements, les passagers tunisiens commencent \u00e0 arbitrer en faveur de compagnies \u00e9trang\u00e8res.<\/p>\n
Comment voulons-nous que les Tunisiens continuent \u00e0 \u00eatre fid\u00e8les \u00e0 leur Gazelle? Ne sommes-nous pas face \u00e0 un risque de fonte acc\u00e9l\u00e9r\u00e9e de son fonds de commerce?<\/p>\n
Des r\u00e9parations urgentes s\u2019imposent<\/strong><\/p>\nIl est grand temps que le management de Tunisair cesse de se d\u00e9fendre par des communiqu\u00e9s creux, infond\u00e9s et non convaincants, et qu\u2019il entame rapidement la r\u00e9alisation des r\u00e9parations urgentes qui s\u2019imposent ainsi que la mise en \u0153uvre d\u2019un plan de restructuration pluriannuel.<\/p>\n
Il n\u2019est pas un secret pour personne que Tunisair et les a\u00e9roports constituent la premi\u00e8re vitrine du pays que d\u00e9couvrent les \u00e9trangers. Par cons\u00e9quent, le maintien du laisser-aller ne peut qu\u2019entamer d\u00e9finitivement l\u2019attrait de la Tunisie pour les op\u00e9rateurs \u00e9conomiques et les touristes.<\/p>\n
Aussi, ne faudrait-il pas \u00e9tudier l\u2019opportunit\u00e9 de rattacher Tunisair et l\u2019Oaca \u00e0 l\u2019arm\u00e9e de l\u2019air, relevant du minist\u00e8re de la D\u00e9fense, et de d\u00e9signer deux g\u00e9n\u00e9raux \u00e0 leurs t\u00eates?<\/p>\n
* Ing\u00e9nieur \u00e9conomiste.<\/em><\/p>\n** Le titre et les intertitres sont de la r\u00e9daction.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"Pour r\u00e9gler les probl\u00e8mes de Tunisair et de l\u2019Oaca, va-t-on les rattacher \u00e0 l\u2019arm\u00e9e de l\u2019air et d\u00e9signer deux g\u00e9n\u00e9raux \u00e0 leurs t\u00eates ? Par Mohamed Chawki Abid*<\/p>\n","protected":false},"author":8,"featured_media":11645,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[992,1000,2433],"tags":[3097,120,4377,2571,5273,1501],"class_list":["post-11644","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-la-une","category-tribune","category-tunisie","tag-aeroport-de-tunis-carthage","tag-bagages","tag-enregistrement","tag-oaca","tag-retards","tag-tunisair"],"yoast_head":"\n
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<\/p>\n