{"id":212523,"date":"2019-05-12T19:52:46","date_gmt":"2019-05-12T18:52:46","guid":{"rendered":"http:\/\/kapitalis.com\/tunisie\/?p=212523"},"modified":"2019-05-12T14:32:39","modified_gmt":"2019-05-12T13:32:39","slug":"le-british-council-a-tunis-recrute-un-responsable-du-service-clientele","status":"publish","type":"post","link":"https:\/\/kapitalis.com\/tunisie\/2019\/05\/12\/le-british-council-a-tunis-recrute-un-responsable-du-service-clientele\/","title":{"rendered":"Le British Council \u00e0 Tunis recrute un responsable du service client\u00e8le"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2019\/05\/British-Council-recrute.jpg\" alt=\"\" class=\"wp-image-212541\"\/><\/figure>\n\n\n\n<p><strong><em>British Council Tunisia recrute un responsable du service client\u00e8le, pour un contrat de 2 ans, \u00e0 plein temps. Le titulaire du poste doit avoir le droit de travailler en Tunisie.  <\/em><\/strong><\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Le titulaire du poste doit diriger l&rsquo;\u00e9quipe de vente et du service \u00e0 la client\u00e8le du British Council (BC) \u00e0 travers la Tunisie, en d\u00e9montrant les valeurs, les comportements et les connaissances requises des professionnels du service \u00e0 la client\u00e8le, pour garantir la qualit\u00e9 et l&rsquo;efficacit\u00e9 des services fournis aux clients internes et externes, et accro\u00eetre la satisfaction, la fid\u00e9lit\u00e9 et la r\u00e9tention des clients pour r\u00e9pondre \u00e0 leurs attentes.<\/p>\n\n\n\n<p>Le titulaire contribuera \u00e9galement \u00e0 la croissance en volume, des produits de BC destin\u00e9s aux consommateurs, en am\u00e9liorant les performances commerciales, et en veillant \u00e0 ce que des donn\u00e9es fiables soient collect\u00e9es aupr\u00e8s des clients nouveaux et existants, et pr\u00e9sent\u00e9es aux parties prenantes concern\u00e9es, en temps voulu. <\/p>\n\n\n\n<p>Il fournira de m\u00eame des informations cibl\u00e9es sur les clients de BC pour diff\u00e9rentes unit\u00e9s commerciales au sein du British Council.<\/p>\n\n\n\n<p>La date limite de d\u00e9p\u00f4t des candidatures est fix\u00e9e au 16 mai 2019.<\/p>\n\n\n\n<p><strong><em>Source:<\/em><\/strong> <a rel=\"noreferrer noopener\" aria-label=\"British Council of Tunisia (s\u2019ouvre dans un nouvel onglet)\" href=\"https:\/\/jobs.britishcouncil.org\/Vacancies\/W\/4823\/0\/222406\/5448\/customer-service-manager-tunisia-ra20151978?utm_source=external&amp;utm_term=middle-east-north-africa-mena-tunisia-tunis-english-and-exams-customer-services-locally-appointed-grade-g&amp;utm_content=customer-service-manager-tunisia&amp;utm_campaign=british-council-recruitment&amp;utm_medium=AtsViewLink\" target=\"_blank\">British Council of Tunisia<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>British Council Tunisia recrute un responsable du service client\u00e8le, pour un contrat de 2 ans, \u00e0 plein temps. Le titulaire du poste doit avoir le droit de travailler en Tunisie.<\/p>\n","protected":false},"author":22,"featured_media":212541,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[998,2433],"tags":[17487,2051],"class_list":["post-212523","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-societe","category-tunisie","tag-british-council","tag-recrutement"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Le British Council \u00e0 Tunis recrute un responsable du service client\u00e8le - Kapitalis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kapitalis.com\/tunisie\/2019\/05\/12\/le-british-council-a-tunis-recrute-un-responsable-du-service-clientele\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Le British Council \u00e0 Tunis recrute un responsable du service client\u00e8le - Kapitalis\" \/>\n<meta property=\"og:description\" content=\"British Council Tunisia recrute un responsable du service client\u00e8le, pour un contrat de 2 ans, \u00e0 plein temps. Le titulaire du poste doit avoir le droit de travailler en Tunisie.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kapitalis.com\/tunisie\/2019\/05\/12\/le-british-council-a-tunis-recrute-un-responsable-du-service-clientele\/\" \/>\n<meta property=\"og:site_name\" content=\"Kapitalis\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/KapitalisInfo\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-05-12T18:52:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2022\/05\/kapitalis-logo-fb.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Amina Mkada\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@KapitalisInfo\" \/>\n<meta name=\"twitter:site\" content=\"@KapitalisInfo\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Amina Mkada\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/05\/12\/le-british-council-a-tunis-recrute-un-responsable-du-service-clientele\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/05\/12\/le-british-council-a-tunis-recrute-un-responsable-du-service-clientele\/\"},\"author\":{\"name\":\"Amina Mkada\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/#\/schema\/person\/093913313d3017554cb3ad077fff3fbd\"},\"headline\":\"Le British Council \u00e0 Tunis recrute un responsable du service client\u00e8le\",\"datePublished\":\"2019-05-12T18:52:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/05\/12\/le-british-council-a-tunis-recrute-un-responsable-du-service-clientele\/\"},\"wordCount\":211,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/#organization\"},\"image\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/05\/12\/le-british-council-a-tunis-recrute-un-responsable-du-service-clientele\/#primaryimage\"},\"thumbnailUrl\":\"\",\"keywords\":[\"British Council\",\"recrutement\"],\"articleSection\":[\"SOCIETE\",\"Tunisie\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/kapitalis.com\/tunisie\/2019\/05\/12\/le-british-council-a-tunis-recrute-un-responsable-du-service-clientele\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/05\/12\/le-british-council-a-tunis-recrute-un-responsable-du-service-clientele\/\",\"url\":\"https:\/\/kapitalis.com\/tunisie\/2019\/05\/12\/le-british-council-a-tunis-recrute-un-responsable-du-service-clientele\/\",\"name\":\"Le British Council \u00e0 Tunis recrute un responsable du service client\u00e8le - 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