{"id":245979,"date":"2019-10-09T16:23:18","date_gmt":"2019-10-09T15:23:18","guid":{"rendered":"http:\/\/kapitalis.com\/tunisie\/?p=245979"},"modified":"2019-10-09T16:23:19","modified_gmt":"2019-10-09T15:23:19","slug":"peugeot-tunisie-elu-meilleur-service-apres-vente-2019","status":"publish","type":"post","link":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/09\/peugeot-tunisie-elu-meilleur-service-apres-vente-2019\/","title":{"rendered":"Peugeot Tunisie \u00e9lu meilleur service apr\u00e8s-vente 2019"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2019\/10\/Peugeot-Tunisie-Volant-dor.jpg\" alt=\"\" class=\"wp-image-245981\"\/><\/figure>\n\n\n\n<p><strong><em>Stafim s&rsquo;est distingu\u00e9e lors de la 2e \u00e9dition du sondage r\u00e9alis\u00e9 par nos confr\u00e8res de \u2018\u2018Tunisieauto.tn\u2019\u2019 en partenariat avec Ola Energy Tunisie.<\/em><\/strong><\/p>\n\n\n\n<!--more-->\n\n\n\n<p> Avec une belle reconnaissance de la part de ses clients, Peugeot Tunisie se classe en 1\u00e8re position et remporte pour la 2e ann\u00e9e cons\u00e9cutive le Volant d\u2019Or du <em>\u00abMeilleur Service Apr\u00e8s-vente 2019\u00bb <\/em>dans le cadre d\u2019un sondage men\u00e9 par <em>\u2018\u2018tunisieauto.tn\u2019\u2019<\/em> r\u00e9alis\u00e9 en 2 vagues : la premi\u00e8re en f\u00e9vrier et la deuxi\u00e8me en septembre dernier.<\/p>\n\n\n\n<p> Quelques 2039 clients ont vot\u00e9 \u00e0 cette occasion, afin de donner leur avis pour le meilleur SAV en Tunisie sur la base des crit\u00e8res suivants : <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>la qualit\u00e9 des services propos\u00e9s (accueil, attention port\u00e9e \u00e0 la client\u00e8le\u2026) ;<\/li><li>le niveau d&rsquo;expertise (comp\u00e9tence des \u00e9quipes, conseils, renseignements fournis, etc.);<\/li><li>la volont\u00e9 de recommander l\u2019enseigne \u00e0 un proche. <\/li><\/ul>\n\n\n\n<p> Outre une reconnaissance des clients, obtenir ce titre pour la 2e ann\u00e9e cons\u00e9cutive constitue un r\u00e9el gage de qualit\u00e9, de s\u00e9rieux et de professionnalisme, valeurs sur lesquelles Stafim Peugeot et son r\u00e9seau se sont engag\u00e9s, la satisfaction client \u00e9tant \u00e9galement au c\u0153ur de leurs pr\u00e9occupations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"> Stafim Peugeot continue de se d\u00e9marque <\/h3>\n\n\n\n<p>Dans un march\u00e9 automobile comp\u00e9titif et innovant, Stafim Peugeot est le premier concessionnaire \u00e0 avoir proc\u00e9d\u00e9 \u00e0 la digitalisation de ses services au profit de ses clients et ce \u00e0 travers la mise en place d\u2019une plateforme de prise de rendez-vous et de devis en ligne, une application mobile, et une panoplie d\u2019offres de services : le programme de fid\u00e9lit\u00e9, Peugeot Assistance, l\u2019offre de mobilit\u00e9 propos\u00e9es dans l\u2019ensemble de son r\u00e9seau et des nouveaut\u00e9s en terme d\u2019outils relation \u00e0 savoir la vid\u00e9ocheck : une nouvelle application mobile atelier permettant de renseigner num\u00e9riquement les contr\u00f4les effectu\u00e9s sur le v\u00e9hicule \u00e0 travers des vid\u00e9os envoy\u00e9es au client et une proposition commerciale sur les travaux d\u2019entretien \u00e0 pr\u00e9voir.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"> Un d\u00e9veloppement qui se poursuit<\/h3>\n\n\n\n<p> Avec plus de 89 ans d\u2019existence en Tunisie, depuis 1930, Peugeot recense \u00e0 ce jour plus d\u2019une quarantaine de points de vente \u00e0 travers le territoire pour la vente de v\u00e9hicules neufs, l\u2019entretien et la r\u00e9paration des voitures Peugeot avec tout le savoir-faire d\u2019un personnel qualifi\u00e9 de techniciens et d\u2019ing\u00e9nieurs, et d\u2019agences dot\u00e9es des derniers \u00e9quipements et outillages conform\u00e9ment aux normes et standards de la marque.<\/p>\n\n\n\n<p><em> \u00ab\u00c0 cette occasion, Stafim tient \u00e0 remercier ses clients fid\u00e8les pour la confiance et promet d\u2019\u00eatre toujours \u00e0 leur \u00e9coute et de mettre leur satisfaction l\u2019un de ses premiers objectifs\u00bb, <\/em>pr\u00e9cise le concessionnaire dans un communiqu\u00e9 publi\u00e9 aujourd\u2019hui, mercredi 9 octobre 2019.<\/p>\n\n\n\n<p><strong><em> Source<\/em><\/strong> :  communiqu\u00e9.  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stafim s&rsquo;est distingu\u00e9e lors de la 2e \u00e9dition du sondage r\u00e9alis\u00e9 par nos confr\u00e8res de \u2018\u2018Tunisieauto.tn\u2019\u2019 en partenariat avec Ola Energy Tunisie.<\/p>\n","protected":false},"author":8,"featured_media":245981,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[54707,2433],"tags":[710,1652],"class_list":["post-245979","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-auto","category-tunisie","tag-peugeot","tag-stafim"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Peugeot Tunisie \u00e9lu meilleur service apr\u00e8s-vente 2019 - Kapitalis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/09\/peugeot-tunisie-elu-meilleur-service-apres-vente-2019\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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