{"id":250288,"date":"2019-10-26T09:21:00","date_gmt":"2019-10-26T08:21:00","guid":{"rendered":"http:\/\/kapitalis.com\/tunisie\/?p=250288"},"modified":"2019-10-26T09:21:01","modified_gmt":"2019-10-26T08:21:01","slug":"ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile","status":"publish","type":"post","link":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/","title":{"rendered":"Ooredoo Tunisie \u00abElu Service Client de l\u2019ann\u00e9e 2020\u00bb (t\u00e9l\u00e9phonie fixe et mobile)"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2019\/10\/Ooredoo-Meilleur-service-client.jpg\" alt=\"\" class=\"wp-image-250289\"\/><\/figure>\n\n\n\n<p><strong><em>En reconnaissance de l\u2019excellence de ses services, Ooredoo Tunisie a re\u00e7u le prix \u00abElu Service Client de l\u2019Ann\u00e9e 2020\u00bb, dans la cat\u00e9gorie \u00abOp\u00e9rateur de t\u00e9l\u00e9phonie fixe et mobile\u00bb, lors de la c\u00e9r\u00e9monie de remise des troph\u00e9es qui s\u2019est tenue, avant-hier, jeudi 24 octobre 2019, \u00e0 Tunis.  <\/em><\/strong><\/p>\n\n\n\n<!--more-->\n\n\n\n<p> <em>\u00abCe prix met \u00e0 l\u2019honneur le service client de Ooredoo, l\u2019un des maillons essentiels de l\u2019organisation de l\u2019op\u00e9rateur. Il r\u00e9compense \u00e9galement les efforts de l\u2019ensemble des \u00e9quipes de Ooredoo visant \u00e0 offrir le meilleur service client \u00e0 ses abonn\u00e9s et consacre l\u2019ambition et les valeurs de l\u2019op\u00e9rateur qui sont la proximit\u00e9, le sens de l\u2019\u00e9coute et la qualit\u00e9 de l\u2019exp\u00e9rience client au quotidien\u00bb<\/em>, a d\u00e9clar\u00e9 Youssef El Masri, directeur g\u00e9n\u00e9ral de Ooredoo Tunisie.<\/p>\n\n\n\n<p> Quant \u00e0 Bassem Bouzemmi, directeur Service Clients, il se r\u00e9jouit de ce prix qui r\u00e9compense l\u2019implication d\u2019Ooredoo aupr\u00e8s de ses clients : <em>\u00abNous sommes fiers de recevoir le prix \u2018\u2018Elu Service Client de l\u2019ann\u00e9e 2020\u2019\u2019 dans sa premi\u00e8re \u00e9dition en Tunisie. Cela confirme une nouvelle fois la constance et la performance de nos services clients\u00bb. <\/em><\/p>\n\n\n\n<p> <em>\u00abAu sein de Ooredoo Tunisie, notre ambition est l\u2019am\u00e9lioration continue de l\u2019exp\u00e9rience client multicanal, en terme de disponibilit\u00e9 et de simplicit\u00e9 d\u2019acc\u00e8s, avec une prise en charge personnalis\u00e9e. Ceci est valable sur les diff\u00e9rents canaux \u00e0 savoir : le centre de contact, les boutiques et les canaux digitaux My Ooredoo, Messenger, Live Chat, Forum d\u2019entraide Web, et Whatsapp\u00bb<\/em>, a-t-il ajout\u00e9. <\/p>\n\n\n\n<p> Rappelons que le label ESCDA est un prix qui existe en France depuis 2007. Il a pour but d\u2019\u00e9valuer la qualit\u00e9 du service client des entreprises volontairement inscrites en fonction de leur univers de consommation. Un total de 160 tests par entreprise a \u00e9t\u00e9 effectu\u00e9 par des clients myst\u00e8res comprenant des appels t\u00e9l\u00e9phoniques, navigations internet, e-mails ou formulaires de contact, r\u00e9seaux sociaux et visites physiques. <\/p>\n\n\n\n<p> Le concours est \u00e9galement organis\u00e9 en France, en Espagne, au Royaume-Uni, au Maroc et en Allemagne. 15 pays organiseront la comp\u00e9tition d\u2019ici 2025.<\/p>\n\n\n\n<p> Ce prix vient renforcer la position d\u2019Ooredoo Tunisie, puisque l\u2019op\u00e9rateur a obtenu en 2019 le label<em> \u2018\u2018Meilleur Service Client 2019\u2019\u2019<\/em> lors des Awards Night.<\/p>\n\n\n\n<p><strong><em> Source<\/em><\/strong> : communiqu\u00e9. <\/p>\n\n\n\n<figure class=\"wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-kapitalis\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"vAtRaBJfso\"><a href=\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/25\/les-9-entreprises-laureates-du-concours-elu-service-client-de-lannee-tunisie-2019\/\">Les 9 entreprises laur\u00e9ates du concours \u00ab\u00c9lu Service Client de l\u2019Ann\u00e9e Tunisie\u00bb 2019<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"\u00ab\u00a0Les 9 entreprises laur\u00e9ates du concours \u00ab\u00c9lu Service Client de l\u2019Ann\u00e9e Tunisie\u00bb 2019\u00a0\u00bb &#8212; Kapitalis\" src=\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/25\/les-9-entreprises-laureates-du-concours-elu-service-client-de-lannee-tunisie-2019\/embed\/#?secret=AjYmhU6GtU#?secret=vAtRaBJfso\" data-secret=\"vAtRaBJfso\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>En reconnaissance de l\u2019excellence de ses services, Ooredoo Tunisie a re\u00e7u le prix \u00abElu Service Client de l\u2019Ann\u00e9e 2020\u00bb, dans la cat\u00e9gorie \u00abOp\u00e9rateur de t\u00e9l\u00e9phonie fixe et mobile\u00bb, lors de la c\u00e9r\u00e9monie de remise des troph\u00e9es qui s\u2019est tenue, avant-hier, jeudi 24 octobre 2019, \u00e0 Tunis.<\/p>\n","protected":false},"author":8,"featured_media":250289,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[993,2433],"tags":[67321,67318,67323,67324,23536,67322,6218,67319,10384],"class_list":["post-250288","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conso","category-tunisie","tag-bassem-bouzemmi","tag-elu-service-client-de-lannee-2020","tag-forum-dentraide-web","tag-live-chat","tag-messenger","tag-my-ooredoo","tag-ooredoo-tunisie","tag-telephonie-fixe-et-mobile","tag-youssef-el-masri"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ooredoo Tunisie \u00abElu Service Client de l\u2019ann\u00e9e 2020\u00bb (t\u00e9l\u00e9phonie fixe et mobile) - Kapitalis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ooredoo Tunisie \u00abElu Service Client de l\u2019ann\u00e9e 2020\u00bb (t\u00e9l\u00e9phonie fixe et mobile) - Kapitalis\" \/>\n<meta property=\"og:description\" content=\"En reconnaissance de l\u2019excellence de ses services, Ooredoo Tunisie a re\u00e7u le prix \u00abElu Service Client de l\u2019Ann\u00e9e 2020\u00bb, dans la cat\u00e9gorie \u00abOp\u00e9rateur de t\u00e9l\u00e9phonie fixe et mobile\u00bb, lors de la c\u00e9r\u00e9monie de remise des troph\u00e9es qui s\u2019est tenue, avant-hier, jeudi 24 octobre 2019, \u00e0 Tunis.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/\" \/>\n<meta property=\"og:site_name\" content=\"Kapitalis\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/KapitalisInfo\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-26T08:21:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-10-26T08:21:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2022\/05\/kapitalis-logo-fb.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"webmaster kapitalis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@KapitalisInfo\" \/>\n<meta name=\"twitter:site\" content=\"@KapitalisInfo\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"webmaster kapitalis\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/\"},\"author\":{\"name\":\"webmaster kapitalis\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/#\/schema\/person\/d71f33a9ca44f7bad4698210b480c8e9\"},\"headline\":\"Ooredoo Tunisie \u00abElu Service Client de l\u2019ann\u00e9e 2020\u00bb (t\u00e9l\u00e9phonie fixe et mobile)\",\"datePublished\":\"2019-10-26T08:21:00+00:00\",\"dateModified\":\"2019-10-26T08:21:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/\"},\"wordCount\":407,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/#organization\"},\"image\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#primaryimage\"},\"thumbnailUrl\":\"\",\"keywords\":[\"Bassem Bouzemmi\",\"Elu Service Client de l\u2019ann\u00e9e 2020\",\"Forum d\u2019entraide Web\",\"Live Chat\",\"Messenger\",\"My Ooredoo\",\"Ooredoo Tunisie\",\"t\u00e9l\u00e9phonie fixe et mobile\",\"Youssef El-Masri\"],\"articleSection\":[\"CONSO\",\"Tunisie\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/\",\"url\":\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/\",\"name\":\"Ooredoo Tunisie \u00abElu Service Client de l\u2019ann\u00e9e 2020\u00bb (t\u00e9l\u00e9phonie fixe et mobile) - Kapitalis\",\"isPartOf\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2019-10-26T08:21:00+00:00\",\"dateModified\":\"2019-10-26T08:21:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/kapitalis.com\/tunisie\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ooredoo Tunisie \u00abElu Service Client de l\u2019ann\u00e9e 2020\u00bb (t\u00e9l\u00e9phonie fixe et mobile)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/#website\",\"url\":\"https:\/\/kapitalis.com\/tunisie\/\",\"name\":\"Kapitalis\",\"description\":\"L&#039;actualit\u00e9 en Tunisie et dans le monde\",\"publisher\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/kapitalis.com\/tunisie\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/#organization\",\"name\":\"Kapitalis\",\"url\":\"https:\/\/kapitalis.com\/tunisie\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2022\/05\/Kapitalis-big-size.png\",\"contentUrl\":\"https:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2022\/05\/Kapitalis-big-size.png\",\"width\":5000,\"height\":1500,\"caption\":\"Kapitalis\"},\"image\":{\"@id\":\"https:\/\/kapitalis.com\/tunisie\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/KapitalisInfo\/\",\"https:\/\/x.com\/KapitalisInfo\",\"https:\/\/www.youtube.com\/channel\/UC-yDYrHyfFBWWZaOw3FPg9Q\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/kapitalis.com\/tunisie\/#\/schema\/person\/d71f33a9ca44f7bad4698210b480c8e9\",\"name\":\"webmaster kapitalis\",\"url\":\"https:\/\/kapitalis.com\/tunisie\/author\/webmaster-kapitalis\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ooredoo Tunisie \u00abElu Service Client de l\u2019ann\u00e9e 2020\u00bb (t\u00e9l\u00e9phonie fixe et mobile) - Kapitalis","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/","og_locale":"fr_FR","og_type":"article","og_title":"Ooredoo Tunisie \u00abElu Service Client de l\u2019ann\u00e9e 2020\u00bb (t\u00e9l\u00e9phonie fixe et mobile) - Kapitalis","og_description":"En reconnaissance de l\u2019excellence de ses services, Ooredoo Tunisie a re\u00e7u le prix \u00abElu Service Client de l\u2019Ann\u00e9e 2020\u00bb, dans la cat\u00e9gorie \u00abOp\u00e9rateur de t\u00e9l\u00e9phonie fixe et mobile\u00bb, lors de la c\u00e9r\u00e9monie de remise des troph\u00e9es qui s\u2019est tenue, avant-hier, jeudi 24 octobre 2019, \u00e0 Tunis.","og_url":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/","og_site_name":"Kapitalis","article_publisher":"https:\/\/www.facebook.com\/KapitalisInfo\/","article_published_time":"2019-10-26T08:21:00+00:00","article_modified_time":"2019-10-26T08:21:01+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2022\/05\/kapitalis-logo-fb.png","type":"image\/png"}],"author":"webmaster kapitalis","twitter_card":"summary_large_image","twitter_creator":"@KapitalisInfo","twitter_site":"@KapitalisInfo","twitter_misc":{"\u00c9crit par":"webmaster kapitalis","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#article","isPartOf":{"@id":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/"},"author":{"name":"webmaster kapitalis","@id":"https:\/\/kapitalis.com\/tunisie\/#\/schema\/person\/d71f33a9ca44f7bad4698210b480c8e9"},"headline":"Ooredoo Tunisie \u00abElu Service Client de l\u2019ann\u00e9e 2020\u00bb (t\u00e9l\u00e9phonie fixe et mobile)","datePublished":"2019-10-26T08:21:00+00:00","dateModified":"2019-10-26T08:21:01+00:00","mainEntityOfPage":{"@id":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/"},"wordCount":407,"commentCount":0,"publisher":{"@id":"https:\/\/kapitalis.com\/tunisie\/#organization"},"image":{"@id":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#primaryimage"},"thumbnailUrl":"","keywords":["Bassem Bouzemmi","Elu Service Client de l\u2019ann\u00e9e 2020","Forum d\u2019entraide Web","Live Chat","Messenger","My Ooredoo","Ooredoo Tunisie","t\u00e9l\u00e9phonie fixe et mobile","Youssef El-Masri"],"articleSection":["CONSO","Tunisie"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/","url":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/","name":"Ooredoo Tunisie \u00abElu Service Client de l\u2019ann\u00e9e 2020\u00bb (t\u00e9l\u00e9phonie fixe et mobile) - Kapitalis","isPartOf":{"@id":"https:\/\/kapitalis.com\/tunisie\/#website"},"primaryImageOfPage":{"@id":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#primaryimage"},"image":{"@id":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#primaryimage"},"thumbnailUrl":"","datePublished":"2019-10-26T08:21:00+00:00","dateModified":"2019-10-26T08:21:01+00:00","breadcrumb":{"@id":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"https:\/\/kapitalis.com\/tunisie\/2019\/10\/26\/ooredoo-tunisie-elu-service-client-de-lannee-2020-telephonie-fixe-et-mobile\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/kapitalis.com\/tunisie\/"},{"@type":"ListItem","position":2,"name":"Ooredoo Tunisie \u00abElu Service Client de l\u2019ann\u00e9e 2020\u00bb (t\u00e9l\u00e9phonie fixe et mobile)"}]},{"@type":"WebSite","@id":"https:\/\/kapitalis.com\/tunisie\/#website","url":"https:\/\/kapitalis.com\/tunisie\/","name":"Kapitalis","description":"L&#039;actualit\u00e9 en Tunisie et dans le monde","publisher":{"@id":"https:\/\/kapitalis.com\/tunisie\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kapitalis.com\/tunisie\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/kapitalis.com\/tunisie\/#organization","name":"Kapitalis","url":"https:\/\/kapitalis.com\/tunisie\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/kapitalis.com\/tunisie\/#\/schema\/logo\/image\/","url":"https:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2022\/05\/Kapitalis-big-size.png","contentUrl":"https:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2022\/05\/Kapitalis-big-size.png","width":5000,"height":1500,"caption":"Kapitalis"},"image":{"@id":"https:\/\/kapitalis.com\/tunisie\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/KapitalisInfo\/","https:\/\/x.com\/KapitalisInfo","https:\/\/www.youtube.com\/channel\/UC-yDYrHyfFBWWZaOw3FPg9Q"]},{"@type":"Person","@id":"https:\/\/kapitalis.com\/tunisie\/#\/schema\/person\/d71f33a9ca44f7bad4698210b480c8e9","name":"webmaster kapitalis","url":"https:\/\/kapitalis.com\/tunisie\/author\/webmaster-kapitalis\/"}]}},"_links":{"self":[{"href":"https:\/\/kapitalis.com\/tunisie\/wp-json\/wp\/v2\/posts\/250288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kapitalis.com\/tunisie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kapitalis.com\/tunisie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kapitalis.com\/tunisie\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/kapitalis.com\/tunisie\/wp-json\/wp\/v2\/comments?post=250288"}],"version-history":[{"count":0,"href":"https:\/\/kapitalis.com\/tunisie\/wp-json\/wp\/v2\/posts\/250288\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kapitalis.com\/tunisie\/wp-json\/wp\/v2\/media\/250289"}],"wp:attachment":[{"href":"https:\/\/kapitalis.com\/tunisie\/wp-json\/wp\/v2\/media?parent=250288"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kapitalis.com\/tunisie\/wp-json\/wp\/v2\/categories?post=250288"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kapitalis.com\/tunisie\/wp-json\/wp\/v2\/tags?post=250288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}