{"id":263570,"date":"2019-12-12T12:33:47","date_gmt":"2019-12-12T11:33:47","guid":{"rendered":"http:\/\/kapitalis.com\/tunisie\/?p=263570"},"modified":"2019-12-12T12:33:50","modified_gmt":"2019-12-12T11:33:50","slug":"tunisair-la-pire-compagnie-aerienne-au-monde-en-2018-selon-moneyinc-com","status":"publish","type":"post","link":"https:\/\/kapitalis.com\/tunisie\/2019\/12\/12\/tunisair-la-pire-compagnie-aerienne-au-monde-en-2018-selon-moneyinc-com\/","title":{"rendered":"Tunisair, la pire compagnie a\u00e9rienne au monde en 2018, selon Moneyinc.com"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n

Intitul\u00e9 \u00abThe 20 Worst Airlines in the World in 2019\u00bb, l’article publi\u00e9 dans le rapport 2019 de Moneyinc.com<\/a> classe Tunisair comme la 1\u00e8re pire compagnie a\u00e9rienne au monde en 2018, \u00e0 la t\u00eate de 19 autres, juste moins mauvaises. <\/em><\/strong><\/p>\n\n\n\n

Par Amina Mkada<\/strong> <\/p>\n\n\n\n\n\n\n\n

Les crit\u00e8res ayant servi \u00e0 l’\u00e9laboration de ce rapport de 2019 de Moneyinc.com sont tir\u00e9s des donn\u00e9es 2018 de ClaimCompass<\/a><\/strong>, et reposent principalement sur les heures d’attente du d\u00e9part, sur le risque de manquer des vols d’interconnexion, de devoir trouver un h\u00e9bergement inattendu en cas de longs retards, ou m\u00eame de r\u00e9organiser enti\u00e8rement les plans de voyage. Ils reposent \u00e9galement sur le traitement des r\u00e9clamations pour les vols retard\u00e9s ou annul\u00e9s. <\/p>\n\n\n\n

C’est ainsi qu’un rapide coup d’\u0153il aux statistiques de Tunisair (TU) permet de comprendre tout ce que l’on a besoin de savoir, sur ce que cela veut dire d’\u00eatre la pire compagnie au monde, ironise l’auteur de l’article.<\/p>\n\n\n\n

Seuls 40,56% des avions de Tunisair r\u00e9ussissent atterrir avec 15 minutes de retard sur l’horaire pr\u00e9vu de l’arriv\u00e9e, de tous les vols (2569.83) que la compagnie r\u00e9alise chaque mois. Pour les 59,44% restants, la plupart accusent un retard de 69.17 minutes!<\/p>\n\n\n\n

Et si l’on figure parmi les nombreux clients de Tunisair \u00e0 avoir souffert du retard ou de l’annulation d’un de ses vols, il ne faut pas se fatiguer \u00e0 demander une quelconque compensation, \u00e0 moins que l’on soit dispos\u00e9 \u00e0 attendre! <\/p>\n\n\n\n

Une fois la r\u00e9clamation re\u00e7ue, Tunisair fait attendre le plaignant 408 jours pour r\u00e9pondre, 408 jours pour r\u00e9gler, et 254 jours suppl\u00e9mentaires d’attente pour recevoir la compensation… si le tribunal le d\u00e9cide. Or, ClaimCompass pr\u00e9cise qu’en 2018, les compagnies a\u00e9riennes ont pris en moyenne plus de 4 mois pour traiter une demande d’indemnisation.<\/p>\n\n\n\n

C’est dans ce termes peu flatteurs que le rapport a publi\u00e9 les performances de notre compagnie nationale. <\/p>\n\n\n\n

En 2018, ClaimCompass a class\u00e9, \u00e0 la t\u00eate des 20 meilleures compagnies au monde, South African Airways\u00a0(SA) avec un score de 7.4 sur 10, suivie de SAS Scandinavian (SK) avec un score de 7.3\/10, puis la hollandaise KLM (KL) avec un score de 7.0\/10. <\/p>\n\n\n\n

Quant aux pires compagnies a\u00e9riennes au monde en 2018, la t\u00eate de liste revient \u00e0 Tunisair (TU) avec un score de 0.1 sur 10, suivie de la fran\u00e7aise Aigle Azur avec un score de 1.1 sur 10, de la portugaise TAP avec un score de 1.3\/10, et de Thomas Cook Airlines (MT) avec un score de 1.4\/10, etc.<\/p>\n\n\n\n

Sur ces 20 pires compagnies, les moins mauvaises sont CityJet (WX), Emirates (EK) et Air Canada toutes trois avec le m\u00eame score de 4.5\/10.<\/p>\n\n\n\n

ClaimCompass pr\u00e9cise toutefois qu’il faut garder \u00e0 l’esprit qu’ont \u00e9t\u00e9 class\u00e9es, seules les compagnies a\u00e9riennes pour lesquelles \u00e0 la fois les performances de vol et les donn\u00e9es de traitement des r\u00e9clamations \u00e9taient disponibles.<\/p>\n","protected":false},"excerpt":{"rendered":"

Intitul\u00e9 \u00abThe 20 Worst Airlines in the World in 2019\u00bb, l’article publi\u00e9 dans le rapport 2019 de Moneyinc.com classe Tunisair comme la 1\u00e8re pire compagnie a\u00e9rienne au monde en 2018, \u00e0 la t\u00eate de 19 autres, juste moins mauvaises. Par Amina Mkada<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[992,993,995,2433],"tags":[70643,70645,70646,70642,18262,70641,10311,70644,1501],"class_list":["post-263570","post","type-post","status-publish","format-standard","hentry","category-a-la-une","category-conso","category-economie","category-tunisie","tag-aigle-azur","tag-air-canada","tag-cityjet","tag-claimcompass","tag-emirates","tag-rapport-2019-de-moneyinc-com","tag-tap","tag-thomas-cook-airlines","tag-tunisair"],"yoast_head":"\nTunisair, la pire compagnie a\u00e9rienne au monde en 2018, selon Moneyinc.com - Kapitalis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kapitalis.com\/tunisie\/2019\/12\/12\/tunisair-la-pire-compagnie-aerienne-au-monde-en-2018-selon-moneyinc-com\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tunisair, la pire compagnie a\u00e9rienne au monde en 2018, selon Moneyinc.com - Kapitalis\" \/>\n<meta property=\"og:description\" content=\"Intitul\u00e9 \u00abThe 20 Worst Airlines in the World in 2019\u00bb, l’article publi\u00e9 dans le rapport 2019 de Moneyinc.com classe Tunisair comme la 1\u00e8re pire compagnie a\u00e9rienne au monde en 2018, \u00e0 la t\u00eate de 19 autres, juste moins mauvaises. 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