{"id":351695,"date":"2021-06-08T06:55:24","date_gmt":"2021-06-08T05:55:24","guid":{"rendered":"http:\/\/kapitalis.com\/tunisie\/?p=351695"},"modified":"2021-06-08T06:55:27","modified_gmt":"2021-06-08T05:55:27","slug":"la-biat-lance-sa-nouvelle-generation-dagences-bancaires","status":"publish","type":"post","link":"https:\/\/kapitalis.com\/tunisie\/2021\/06\/08\/la-biat-lance-sa-nouvelle-generation-dagences-bancaires\/","title":{"rendered":"La Biat lance sa nouvelle g\u00e9n\u00e9ration d\u2019agences bancaires"},"content":{"rendered":"\n
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La Banque internationale arabe de Tunisie (Biat) se r\u00e9invente et lance sa nouvelle g\u00e9n\u00e9ration d\u2019agences bancaires, avec deux agences pilotes au concept moderne et innovant ont en effet \u00e9t\u00e9 inaugur\u00e9es, annonce la premi\u00e8re banque priv\u00e9e tunisienne dans un communiqu\u00e9 publi\u00e9 \u00e0 Tunis, le 7 juin 2021.<\/em><\/strong><\/p>\n\n\n\n\n\n\n\n

Les 2 agences embl\u00e9matiques implant\u00e9es dans la banlieue nord de Tunis traduisent l\u2019exp\u00e9rience que la Biat entend offrir \u00e0 ses clients aussi bien au niveau de la prise en charge relationnelle qu\u2019au niveau des innovations et services digitaux.<\/p>\n\n\n\n

Dans un monde qui se transforme et o\u00f9 les clients ont de nouvelles attentes et de nouveaux comportements, les espaces commerciaux de la Biat entament leur \u00e9volution, \u00e0 l\u2019image d\u2019une banque tourn\u00e9e vers l\u2019avenir, pour offrir \u00e0 sa client\u00e8le le meilleur service et accompagnement.<\/p>\n\n\n\n

Mise en avant du libre-service et du digital<\/h3>\n\n\n\n

Port\u00e9 par la signature \u00abEngag\u00e9s avec vous\u00bb<\/em>, le concept d\u2019agence de la Biat se transforme et remet l\u2019exp\u00e9rience client au centre des pr\u00e9occupations. Il allie proximit\u00e9 et mise en avant du libre-service et du digital. Les espaces ont \u00e9t\u00e9 pens\u00e9s pour un rendu plus convivial avec des codes modernes et des parcours fluides et intuitifs \u00e0 destination de l\u2019ensemble de la client\u00e8le des particuliers, professionnels et entreprises.<\/p>\n\n\n\n

Pour imaginer les agences de demain, la Biat a int\u00e9gr\u00e9 des innovations dans le parcours client et dans les services digitaux mis \u00e0 leur disposition :une agence moderne avec des espaces vitr\u00e9s qui incarnent la transparence et qui donnent aux clients l\u2019envie de rentrer;<\/p>\n\n\n\n

– un parcours client plus fluide avec un accueil au centre de l\u2019agence, plus visible pour orienter et prendre en charge les clients d\u00e8s les premiers pas;<\/p>\n\n\n\n

– un espace digital \u00e0 l\u2019int\u00e9rieur de l\u2019agence \u00e9quip\u00e9 de tablettes pour informer les clients et faciliter l\u2019attente. Il permet notamment de s\u2019informer sur les offres et les produits, de demander un rendez-vous, de simuler un cr\u00e9dit\u2026;<\/p>\n\n\n\n

– un guichet moderne et ergonomique avec un \u00e9cran int\u00e9gr\u00e9 et qui offre une meilleure gestion des transactions des clients;<\/p>\n\n\n\n

– des bureaux au design innovant et aux mat\u00e9riaux \u00e9pur\u00e9s avec des zones d\u2019attente d\u00e9di\u00e9es, plus chaleureuses, plus conviviales et plus structur\u00e9es;<\/p>\n\n\n\n

– un espace de libre-service bancaire \u00e9quip\u00e9 de guichets automatiques bancaires (GAB) nouvelle g\u00e9n\u00e9ration accessibles 24\/24 tous les jours de la semaine, y compris le weekend.<\/p>\n\n\n\n

Incarner davantage les valeurs de transparence et d\u2019engagement<\/h3>\n\n\n\n

\u00abAu-del\u00e0 de la valeur ajout\u00e9e apport\u00e9e par l\u2019expertise de nos \u00e9quipes commerciales, nous avons souhait\u00e9 que nos agences incarnent davantage nos valeurs de transparence et d\u2019engagement, qu\u2019elles soient plus accueillantes et conviviales pour une exp\u00e9rience client fluide et agr\u00e9able\u00bb, d\u00e9clare Mohamed Agrebi, directeur g\u00e9n\u00e9ral de la Biat \u00e0 l\u2019occasion de l\u2019inauguration des deux agences.<\/p>\n\n\n\n

Par l\u2019impl\u00e9mentation d\u2019un nouveau concept d\u2019agences au niveau de deux sites pilotes, la Biat ambitionne d\u2019offrir \u00e0 ses clients une exp\u00e9rience unique et engag\u00e9e dans une logique de partenariat et d\u2019accompagnement. Elle poursuit ainsi sa dynamique positive de banque universelle tourn\u00e9e vers l\u2019avenir avec l\u2019ambition d\u2019une vraie modernit\u00e9.<\/p>\n\n\n\n

Informations pratiques concernant les nouvelles agences :<\/h3>\n\n\n\n
  • \"\"<\/figure><\/li>
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    Agence Le Lac Al Bouhaira<\/em><\/strong>
    Boulevard principal \u2013 Angle, Rue Turkana et rue Malaoui, Les Berges du Lac Tunis;
    Horaires d’ouverture de l\u2019agence : du lundi au vendredi de 8h10 \u00e0 16h30
    Horaires d\u2019ouverture de l\u2019espace libre-service : 7 jours \/ 7 de 6h \u00e0 22h. Le libre-service est accessible 24\/24 \u00e0 tout client muni d\u2019une carte bancaire tous les jours de la semaine, y compris le weekend.<\/p>\n\n\n\n

    • \"\"<\/figure><\/li>
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    • \"\"<\/figure><\/li><\/ul><\/figure>\n\n\n\n

      Agence La Marsa SafSaf<\/em><\/strong>
      Complexe El Ahmadi, Rue de la Mosqu\u00e9e, La Marsa SafSaf, Tunis;
      Horaires d\u2019ouverture de l\u2019agence : du lundi au vendredi de 8h10 \u00e0 16h30;
      Horaires d\u2019ouverture de l\u2019espace libre-service : 7 jours \/ 7 de 6h \u00e0 22h. Le libre-service est accessible 24\/24 \u00e0 tout client muni d\u2019une carte bancaire tous les jours de la semaine, y compris le weekend.<\/p>\n\n\n\n

      Fonctionnalit\u00e9s offertes dans les espaces libre-service :<\/h3>\n\n\n\n

      Les clients peuvent y effectuer toutes les op\u00e9rations bancaires courantes telles que :l\u2019extrait de compte d\u00e9taill\u00e9;<\/p>\n\n\n\n

      – l\u2019\u00e9dition du RIB ou de l\u2019Iban;<\/p>\n\n\n\n

      – la consultation de solde;<\/p>\n\n\n\n

      – les transactions de retrait et de d\u00e9p\u00f4t d\u2019esp\u00e8ces;<\/p>\n\n\n\n

      – les d\u00e9p\u00f4ts de ch\u00e8que;<\/p>\n\n\n\n

      – les op\u00e9rations de change;<\/p>\n\n\n\n

      – la commande de ch\u00e9quiers;<\/p>\n\n\n\n

      – la recharge de cartes pr\u00e9pay\u00e9es;<\/p>\n\n\n\n

      – la recharge de ligne GSM.<\/p>\n\n\n\n

      Communiqu\u00e9.<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

      La Banque internationale arabe de Tunisie (Biat) se r\u00e9invente et lance sa nouvelle g\u00e9n\u00e9ration d\u2019agences bancaires, avec deux agences pilotes au concept moderne et innovant ont en effet \u00e9t\u00e9 inaugur\u00e9es, annonce la premi\u00e8re banque priv\u00e9e tunisienne dans un communiqu\u00e9 publi\u00e9 \u00e0 Tunis, le 7 juin 2021.<\/p>\n","protected":false},"author":8,"featured_media":351696,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[993,995,2433],"tags":[7589,146,2991,90998],"class_list":["post-351695","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conso","category-economie","category-tunisie","tag-banque-internationale-arabe-de-tunisie","tag-biat","tag-la-marsa","tag-le-lac-al-bouhaira"],"yoast_head":"\nLa Biat lance sa nouvelle g\u00e9n\u00e9ration d\u2019agences bancaires - Kapitalis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kapitalis.com\/tunisie\/2021\/06\/08\/la-biat-lance-sa-nouvelle-generation-dagences-bancaires\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La Biat lance sa nouvelle g\u00e9n\u00e9ration d\u2019agences bancaires - 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