{"id":374372,"date":"2021-12-22T12:47:03","date_gmt":"2021-12-22T11:47:03","guid":{"rendered":"http:\/\/kapitalis.com\/tunisie\/?p=374372"},"modified":"2021-12-23T14:38:10","modified_gmt":"2021-12-23T13:38:10","slug":"tunisie-ooredoo-elu-service-client-pour-la-3e-annee-consecutive","status":"publish","type":"post","link":"https:\/\/kapitalis.com\/tunisie\/2021\/12\/22\/tunisie-ooredoo-elu-service-client-pour-la-3e-annee-consecutive\/","title":{"rendered":"Tunisie : Ooredoo \u00e9lu service client pour la 3e ann\u00e9e cons\u00e9cutive"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"http:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2021\/12\/Ooredoo-Service-client.jpg\" alt=\"\" class=\"wp-image-374373\"\/><\/figure><\/div>\n\n\n\n<p> <strong><em>Pour la troisi\u00e8me ann\u00e9e cons\u00e9cutive, Ooredoo est \u00e9lu service client de l\u2019ann\u00e9e en Tunisie. Avec cette nouvelle distinction qui confirme ses acquis, l&rsquo;op\u00e9rateur consolide la confiance de ses abonn\u00e9s.<\/em><\/strong><\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Lors de la c\u00e9r\u00e9monie de remise du prix, le chef de la d\u00e9l\u00e9gation d\u2019Ooredoo Bassem Bouzemmi (directeur commercial et distribution chez Ooredoo) a re\u00e7u les prix pour les deux cat\u00e9gories\u00a0: t\u00e9l\u00e9communication et fournisseur d\u2019acc\u00e8s internet.<\/p>\n\n\n\n<p><em>\u00abCe prix est devenu un challenge annuel pour nous. Nous sommes fiers de cl\u00f4turer cette ann\u00e9e exceptionnelle 2021 par un indice renforc\u00e9 de la confiance des abonn\u00e9s. \u00catre \u00a0\u00bb\u00e9lu service client de l&rsquo;ann\u00e9e\u00a0\u00bb renouvelle le challenge et accro\u00eet la motivation des \u00e9quipes pour conserver le titre une et plusieurs ann\u00e9es de plus\u00bb<\/em>, a d\u00e9clar\u00e9 M. Bouzemmi.<\/p>\n\n\n\n<p>Misant sur la proximit\u00e9, la facilit\u00e9 et l\u2019efficacit\u00e9, Ooredoo poursuit le d\u00e9ploiement de sa strat\u00e9gie avec la bonification permanente et la diversification \u00e9tudi\u00e9e des canaux de contact. Une strat\u00e9gie centralis\u00e9e sur la modernisation du centre de contact et l\u2019importance de l\u2019application My Ooredoo, deux piliers des services clients tout en introduisant d\u2019autres canaux digitaux, comme Messenger, Live Chat, le forum de support Web et WhatsApp.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pour la troisi\u00e8me ann\u00e9e cons\u00e9cutive, Ooredoo est \u00e9lu service client de l\u2019ann\u00e9e en Tunisie. Avec cette nouvelle distinction qui confirme ses acquis, l&rsquo;op\u00e9rateur consolide la confiance de ses abonn\u00e9s.<\/p>\n","protected":false},"author":8,"featured_media":374373,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[993,995,2433],"tags":[67321,678,4902,62643],"class_list":["post-374372","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conso","category-economie","category-tunisie","tag-bassem-bouzemmi","tag-ooredoo","tag-telecommunication","tag-tunisie"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tunisie : Ooredoo \u00e9lu service client pour la 3e ann\u00e9e cons\u00e9cutive - Kapitalis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kapitalis.com\/tunisie\/2021\/12\/22\/tunisie-ooredoo-elu-service-client-pour-la-3e-annee-consecutive\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tunisie : Ooredoo \u00e9lu service client pour la 3e ann\u00e9e cons\u00e9cutive - Kapitalis\" \/>\n<meta property=\"og:description\" content=\"Pour la troisi\u00e8me ann\u00e9e cons\u00e9cutive, Ooredoo est \u00e9lu service client de l\u2019ann\u00e9e en Tunisie. 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