{"id":42240,"date":"2016-03-05T09:21:42","date_gmt":"2016-03-05T08:21:42","guid":{"rendered":"http:\/\/kapitalis.com\/tunisie\/?p=42240"},"modified":"2016-03-05T09:21:42","modified_gmt":"2016-03-05T08:21:42","slug":"tunisair-reunit-ses-chefs-descales-et-met-le-cap-sur-la-qualite-des-services","status":"publish","type":"post","link":"https:\/\/kapitalis.com\/tunisie\/2016\/03\/05\/tunisair-reunit-ses-chefs-descales-et-met-le-cap-sur-la-qualite-des-services\/","title":{"rendered":"Tunisair r\u00e9unit ses chefs d\u2019escales et met le cap sur la qualit\u00e9 des services"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-42241 aligncenter\" src=\"http:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2016\/03\/Chefs-escales-Tunisair.jpg\" alt=\"Chefs-escales-Tunisair\" width=\"626\" height=\"380\" \/><\/p>\n<p><em><strong>La compagnie Tunisair a r\u00e9uni, vendredi 4 mars 2016, ses chefs de postes en un s\u00e9minaire d\u2019une journ\u00e9e, en pr\u00e9sence des hauts cadres.<\/strong><\/em><\/p>\n<p><!--more--><\/p>\n<p>Ce s\u00e9minaire s\u2019inscrit dans le souci d\u2019am\u00e9lioration de la qualit\u00e9 du service rendue \u00e0 la client\u00e8le, au niveau des 48 escales de la compagnie a\u00e9rienne tunisienne aux a\u00e9roports desservis \u00e0 l\u2019\u00e9tranger, et couvrant 23 pays, dont 12 en Europe, 9 en Afrique et 2 au Moyen-Orient.<\/p>\n<p>Sarra Rejeb, Pdg de<a href=\"http:\/\/www.tunisair.com\/\" target=\"_blank\"> Tunisair<\/a>, a pr\u00e9sid\u00e9 les deux s\u00e9ances du s\u00e9minaire dont les d\u00e9bats ont port\u00e9 essentiellement sur les moyens de satisfaire davantage la client\u00e8le et de mieux r\u00e9pondre \u00e0 leurs attentes.<\/p>\n<p>La r\u00e9union a abouti \u00e0 une s\u00e9rie de recommandations pertinentes et \u00e0 un plan d\u2019actions \u00e0 mettre en \u0153uvre dans les plus brefs d\u00e9lais, et qui fera l\u2019objet d\u2019un suivi minutieux.<\/p>\n<p>La compagnie nationale poursuit ainsi l\u2019un des volets de son plan de redressement et mise sur l\u2019engagement, l\u2019exp\u00e9rience et le savoir-faire de son personnel, pour am\u00e9liorer la qualit\u00e9 des services dispens\u00e9s \u00e0 ses clients, souvent d\u00e9cri\u00e9s ces derniers temps.<\/p>\n<p style=\"text-align: right;\"><strong>I. B.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La compagnie Tunisair a r\u00e9uni, vendredi 4 mars 2016, ses chefs de postes en un s\u00e9minaire d\u2019une journ\u00e9e, en pr\u00e9sence des hauts cadres.<\/p>\n","protected":false},"author":8,"featured_media":42241,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[995,2433],"tags":[3914,7384,2265,5684,821,1501],"class_list":["post-42240","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economie","category-tunisie","tag-aeroports","tag-qualite","tag-sarra-rejeb","tag-seminaire","tag-services","tag-tunisair"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tunisair r\u00e9unit ses chefs d\u2019escales et met le cap sur la qualit\u00e9 des services - Kapitalis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kapitalis.com\/tunisie\/2016\/03\/05\/tunisair-reunit-ses-chefs-descales-et-met-le-cap-sur-la-qualite-des-services\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tunisair r\u00e9unit ses chefs d\u2019escales et met le cap sur la qualit\u00e9 des services - 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