{"id":72508,"date":"2016-11-17T19:03:45","date_gmt":"2016-11-17T18:03:45","guid":{"rendered":"http:\/\/kapitalis.com\/tunisie\/?p=72508"},"modified":"2016-11-17T19:03:45","modified_gmt":"2016-11-17T18:03:45","slug":"la-fete-de-la-qualite-a-la-stafim-peugeot","status":"publish","type":"post","link":"https:\/\/kapitalis.com\/tunisie\/2016\/11\/17\/la-fete-de-la-qualite-a-la-stafim-peugeot\/","title":{"rendered":"La f\u00eate de la qualit\u00e9 \u00e0 la Stafim Peugeot"},"content":{"rendered":"<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-72509\" src=\"http:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2016\/11\/Peugeot-Fete-Qualite.jpg\" alt=\"peugeot-fete-qualite\" width=\"626\" height=\"380\" \/><\/p>\n<p style=\"text-align: left;\"><em><strong>Dans le cadre de la c\u00e9l\u00e9bration de la f\u00eate mondiale de la qualit\u00e9, la soci\u00e9t\u00e9 Stafim Peugeot a inaugur\u00e9 sa nouvelle r\u00e9ception apr\u00e8s-vente \u00e0 la Cit\u00e9 El-Khadhra, \u00e0 Tunis.<\/strong><\/em><\/p>\n<p style=\"text-align: left;\"><!--more--><\/p>\n<p style=\"text-align: left;\">A cette occasion, Sami Ben Mhamed, directeur \u2018Qualit\u00e9 &amp; Formation\u2019 de Stafim Peugeot, a d\u00e9clar\u00e9 :<em> \u00abCette inauguration s\u2019inscrit dans le cadre de la strat\u00e9gie de d\u00e9veloppement et d\u2019am\u00e9lioration de la satisfaction de nos clients \u00e0 travers la mise \u00e0 l\u2019image des espaces d\u2019accueil, d\u2019attente et de prise en charge de notre client\u00e8le\u00bb<\/em>.<\/p>\n<p style=\"text-align: left;\">Abderrahim Zouari, vice-pr\u00e9sident directeur g\u00e9n\u00e9ral de Stafim Peugeot a f\u00e9licit\u00e9, de son c\u00f4t\u00e9, toute l&rsquo;\u00e9quipe pour l\u2019excellent travail accompli afin d\u2019offrir un service irr\u00e9prochable aux clients. \u00ab<em>L\u2019objectif de la Stafim est l\u2019excellence<\/em>\u00bb, a-t-il conclu.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-72511\" src=\"http:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2016\/11\/Peugeot-Qualite-Zouari.jpg\" alt=\"peugeot-qualite-zouari\" width=\"500\" height=\"405\" \/><\/p>\n<p style=\"text-align: center;\"><em>Inauguration de\u00a0la nouvelle r\u00e9ception apr\u00e8s-vente \u00e0 la cit\u00e9 El-Khadhra.<\/em><\/p>\n<p style=\"text-align: left;\">Par la m\u00eame occasion, une c\u00e9r\u00e9monie de remise des prix pour le personnel de la Stafim et de son r\u00e9seau a permis de r\u00e9compenser un certain nombre de collaborateurs auxquels des troph\u00e9es qualit\u00e9 ont \u00e9t\u00e9 remis en guise de reconnaissance pour les efforts fournis.<\/p>\n<p style=\"text-align: left;\">La c\u00e9r\u00e9monie fut l\u2019occasion de mettre en l\u2019honneur le d\u00e9vouement du personnel \u00e0 l\u2019atteinte de la satisfaction de nos clients.<\/p>\n<p style=\"text-align: left;\"><strong>Engagement qualit\u00e9 et services sur mesure<\/strong><\/p>\n<p style=\"text-align: left;\">Dans un communiqu\u00e9 publi\u00e9 \u00e0 l\u2019issue de la c\u00e9r\u00e9monie, la Stafim a indiqu\u00e9 qu\u2019elle met \u00e0 l\u2019honneur la satisfaction de ses clients en leur proposant \u00ab<em>un service de qualit\u00e9 lors de la mise en main du v\u00e9hicule ainsi qu\u2019un service apr\u00e8s-vente \u00e0 la hauteur de leurs attentes\u00bb.<\/em><\/p>\n<p style=\"text-align: left;\">Les services propos\u00e9s sont multiples et permettent une r\u00e9ponse sur mesure : c\u2019est le cas lors de la vente du v\u00e9hicule (accueil, conseils, prise en main, formules de financement et d\u2019assurance) et apr\u00e8s la vente (prise en charge, entretien, r\u00e9paration, remplacement pi\u00e8ces de rechange\u2026), ajoute le communiqu\u00e9, qui souligne, par ailleurs, les services et avantages offerts aux clients, tels que la garantie, tous les v\u00e9hicules de la marque Peugeot \u00e9tant garantis pendant 3 ans, le r\u00e9seau, le r\u00e9seau le plus dense r\u00e9parti sur tout le territoire tunisien, \u00e0 travers nos 36 repr\u00e9sentations officielles, un personnel qualifi\u00e9 toujours \u00e0 l\u2019\u00e9coute des clients pour les servir, conform\u00e9ment aux normes et standards de la marque fran\u00e7aise.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-72513\" src=\"http:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2016\/11\/Peugeot-Qualite-Zouari-2.jpg\" alt=\"peugeot-qualite-zouari-2\" width=\"500\" height=\"492\" \/><\/p>\n<p style=\"text-align: center;\"><em>Abderrahim Zouari:<\/em>\u00a0\u00ab<em>L\u2019objectif de la Stafim est l\u2019excellence<\/em>\u00bb.<\/p>\n<p style=\"text-align: left;\">La soci\u00e9t\u00e9 \u00e9voque aussi le Pack Peugeot assistance &amp; mobilit\u00e9, qui offre l\u2019assistance-remorquage gratuit jusqu\u2019au point r\u00e9parateur agr\u00e9\u00e9 Peugeot le plus proche, dans toute la Tunisie, en cas de panne ou d\u2019accident, 24h\/24 et 7jours\/7 (Tel : 70.019.900).<\/p>\n<p style=\"text-align: left;\">Ce pack, offert pour les nouveaux v\u00e9hicules acquis \u00e0 partir du 1er novembre 2016, comprend l&rsquo;assistance, le remorquage, le d\u00e9pannage, la prise en charge en cas de sinistre et un v\u00e9hicule de remplacement.<\/p>\n<p style=\"text-align: left;\">Autre avantage, la carte de fid\u00e9lit\u00e9 100% gratuite qui permet au client de b\u00e9n\u00e9ficier des avantages et offres exclusives dans les points de vente Stafim et son r\u00e9seau Peugeot participant.<\/p>\n<p style=\"text-align: left;\">Des points de bienvenue sont cr\u00e9dit\u00e9s automatiquement d\u00e8s l\u2019activation de la carte \u00e0 l\u2019achat d\u2019un v\u00e9hicule neuf. Gr\u00e2ce aux points gagn\u00e9s, le client profitez des remises dans le r\u00e9seau Peugeot Tunisie participant, sur l\u2019achat d\u2019un v\u00e9hicule neuf, l\u2019entretien ou la r\u00e9paration de son v\u00e9hicule ou encore l\u2019achat d\u2019accessoires et\/ou de pi\u00e8ces de rechange mont\u00e9s en atelier. Les anciens clients Peugeot peuvent demander leur carte en ligne en remplissant le<a href=\"http:\/\/formulaire.peugeot.fb-l.net\/\"> formulaire disponible \u00e0 cet effet<\/a>.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-72515\" src=\"http:\/\/kapitalis.com\/tunisie\/wp-content\/uploads\/2016\/11\/Peugeot-Qualite-Zouari-3.jpg\" alt=\"peugeot-qualite-zouari-3\" width=\"500\" height=\"315\" \/><\/p>\n<p style=\"text-align: left;\">Par ailleurs, les clients peuvent avoir un <a href=\"http:\/\/rendezvousenligne.peugeot.com.tn\/\">rendez-vous en ligne<\/a> sur une simple op\u00e9ration depuis leur ordinateur, mobile ou tablette, pour un service apr\u00e8s-vente, effectu\u00e9 partout et \u00e0 tout moment par le r\u00e9parateur Peugeot de leur choix.<\/p>\n<p style=\"text-align: left;\"><em>Last but not least<\/em>, l\u2019application mobile gratuite MyPeugeot Tunisie, \u00e0 t\u00e9l\u00e9charger sur IOS (<a href=\"http:\/\/j.mp\/MyPeugeotiOS\">App Store<\/a>) et Android (<a href=\"http:\/\/j.mp\/peugeotTn\">Google Play<\/a>), vous permet au client de suivre l\u2019entretien de son v\u00e9hicule \u00e0 travers des notifications push, ainsi que sa consommation, localiser le concessionnaire Peugeot le plus proche et plein d\u2019autres alertes et fonctionnalit\u00e9s.<\/p>\n<p style=\"text-align: right;\"><strong>I. B.<\/strong> (avec communiqu\u00e9).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans le cadre de la c\u00e9l\u00e9bration de la f\u00eate mondiale de la qualit\u00e9, la soci\u00e9t\u00e9 Stafim Peugeot a inaugur\u00e9 sa nouvelle r\u00e9ception apr\u00e8s-vente \u00e0 la Cit\u00e9 El-Khadhra, \u00e0 Tunis.<\/p>\n","protected":false},"author":8,"featured_media":72509,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[993,2433],"tags":[1654,710,7384,1652],"class_list":["post-72508","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conso","category-tunisie","tag-abderrahim-zouari","tag-peugeot","tag-qualite","tag-stafim"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>La f\u00eate de la qualit\u00e9 \u00e0 la Stafim Peugeot - Kapitalis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kapitalis.com\/tunisie\/2016\/11\/17\/la-fete-de-la-qualite-a-la-stafim-peugeot\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La f\u00eate de la qualit\u00e9 \u00e0 la Stafim Peugeot - 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