{"id":8037,"date":"2015-07-27T07:15:32","date_gmt":"2015-07-27T06:15:32","guid":{"rendered":"http:\/\/kapitalis.com\/tunisie\/?p=8037"},"modified":"2015-07-27T07:15:32","modified_gmt":"2015-07-27T06:15:32","slug":"economie-la-steg-et-le-casse-tete-des-impayes","status":"publish","type":"post","link":"https:\/\/kapitalis.com\/tunisie\/2015\/07\/27\/economie-la-steg-et-le-casse-tete-des-impayes\/","title":{"rendered":"Economie : La Steg et le casse-t\u00eate des impay\u00e9s"},"content":{"rendered":"

\"Steg\"<\/p>\n

Le compteur intelligent pourrait-il constituer un moyen efficace pour r\u00e9soudre le probl\u00e8me des impay\u00e9s de la Steg aupr\u00e8s de sa client\u00e8le?<\/strong><\/em><\/p>\n

Par Wajdi Msaed<\/strong><\/p>\n

<\/p>\n

La Soci\u00e9t\u00e9 tunisienne d\u2019\u00e9lectricit\u00e9 et de gaz (Steg) est notre fournisseur en \u00e9nergie pour nos besoins en \u00e9lectricit\u00e9 d\u2019\u00e9clairage et gaz de combustion.<\/p>\n

Ce fleuron du secteur public (c\u2019est la 2e entreprise tunisienne par son chiffre d\u2019affaires en 2012) souffre d\u2019un mal chronique qui ne cesse de s\u2019aggraver depuis la r\u00e9volution de janvier 2011 : les\u00a0 impay\u00e9s aupr\u00e8s des clients, toutes cat\u00e9gories confondues (m\u00e9nages et petites entreprises, d\u2019une part et secteur public constitu\u00e9 essentiellement des collectivit\u00e9s locales, administrations et soci\u00e9t\u00e9s nationales, d\u2019autre part).<\/p>\n

Les mauvais payeurs<\/strong><\/p>\n

Ces impay\u00e9s s\u2019\u00e9l\u00e8vent, actuellement, \u00e0 800 millions de dinars (MD) contre \u00abseulement<\/em>\u00bb 172 MD en 2010 et 222 MD en 2012, selon une source \u00e0 la Steg.<\/p>\n

La part la plus importante des impay\u00e9s revient aux m\u00e9nages et aux petites entreprises avec 385 MD contre 87 MD en 2010 et 222 MD en 2012.<\/p>\n

La courbe est ascendante et le probl\u00e8me semble \u00e9pineux et empoisonne les rapports de la soci\u00e9t\u00e9 avec sa client\u00e8le.<\/p>\n

La Steg ne recourt pas \u00e0 plusieurs moyens de dissuasion pour assurer le recouvrement de ses dus. D\u2019habitude, un seul moyen suffit: une simple coupure du courant oblige le client \u00e0 payer ses factures.<\/p>\n

Toutefois, \u00e0 partir de janvier 2011, le climat de grogne sociale et d\u2019ins\u00e9curit\u00e9 qui pr\u00e9domine dans le pays, et surtout dans les zones d\u00e9favoris\u00e9es et les quartiers populaires, ont rendu impossible la mission des agents charg\u00e9s du relev\u00e9 des compteurs, le plus souvent menac\u00e9s voire agress\u00e9s.<\/p>\n

Pression sur la consommation<\/strong><\/p>\n

\u00abPayer aujourd\u2019hui pour b\u00e9n\u00e9ficier de l\u2019\u00e9clairage aujourd\u2019hui et demain\u00bb<\/em>: ce slogan d\u2019une campagne de sensibilisation engag\u00e9e par la Steg en 2013 est rest\u00e9 sans effet, puisqu\u2019aucune am\u00e9lioration n\u2019est enregistr\u00e9e dans le recouvrement des impay\u00e9s; au contraire, la situation a empir\u00e9.<\/p>\n

La hausse des tarifs de la Steg est-elle \u00e0 l\u2019origine de ce ph\u00e9nom\u00e8ne d\u00e9sastreux pour le\u00a0 budget de l\u2019Etat et les finances publiques? \u00abNon, r\u00e9torque une source au sein de la soci\u00e9t\u00e9, la tarification appliqu\u00e9e est bas\u00e9e sur la quantit\u00e9 d\u2019\u00e9nergie consomm\u00e9e. Au fur et \u00e0 mesure que la consommation augmente, on passe au palier sup\u00e9rieur des tarifs et c\u2019est ainsi que le volume de la compensation a diminu\u00e9 de 40%\u00bb<\/em>. Ainsi aussi justice est rendue aux couches sociales d\u00e9favoris\u00e9es qui consomment le moins. Et c\u2019est,\u00a0 peut \u00eatre, l\u00e0 le meilleur moyen pour pousser le citoyen \u00e0 r\u00e9duire sa consommation et \u00e0 participer \u00e0 l\u2019effort national en mati\u00e8re d\u2019\u00e9conomie d\u2019\u00e9nergie.<\/p>\n

\u00abHuit cents milliards de nos millimes, c\u2019est une enveloppe colossale qui permet de financer toute une centrale \u00e9lectrique, sans recourir au moindre cr\u00e9dit\u00bb<\/em>, pr\u00e9cise la m\u00eame source. Et d\u2019ajouter: \u00abC\u2019est un montant qui affecte l\u2019image de marque de la soci\u00e9t\u00e9 aupr\u00e8s des \u00e9tablissements bancaires et des institutions financi\u00e8res; il y va de la cr\u00e9dibilit\u00e9 de ses \u00e9tats comptables\u00bb<\/em>.<\/p>\n

Quid de la solution?<\/strong><\/p>\n

Les cadres de la Steg estiment que les compteurs intelligents seraient la solution id\u00e9ale, mais leur installation n\u00e9cessite un investissement lourd et le proc\u00e9d\u00e9 de payement par domiciliation s\u2019est av\u00e9r\u00e9 sans efficacit\u00e9 eu \u00e9gard \u00e0 la situation des comptes bancaires des clients souvent dans le rouge d\u00e8s le 24 ou le 25\u00a0 du mois.<\/p>\n

A terme, seule une am\u00e9lioration de la situation g\u00e9n\u00e9rale dans le pays, et notamment sur les plans \u00e9conomique et social, pourrait aider la soci\u00e9t\u00e9 \u00e0 recouvrer ses dettes aupr\u00e8s des clients. Mais, d\u2019ici l\u00e0, il va falloir qu\u2019elle tienne le coup…<\/p>\n","protected":false},"excerpt":{"rendered":"

Le compteur intelligent pourrait-il constituer un moyen efficace pour r\u00e9soudre le probl\u00e8me des impay\u00e9s de la Steg aupr\u00e8s de sa client\u00e8le? Par Wajdi Msaed<\/p>\n","protected":false},"author":5,"featured_media":8038,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[992,995,2433],"tags":[229,301,2128,3764,411,3492,3763],"class_list":["post-8037","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-la-une","category-economie","category-tunisie","tag-consommation","tag-economie","tag-electricite","tag-factures","tag-gaz","tag-impayes","tag-steg"],"yoast_head":"\nEconomie : La Steg et le casse-t\u00eate des impay\u00e9s - Kapitalis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kapitalis.com\/tunisie\/2015\/07\/27\/economie-la-steg-et-le-casse-tete-des-impayes\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Economie : La Steg et le casse-t\u00eate des impay\u00e9s - Kapitalis\" \/>\n<meta property=\"og:description\" content=\"Le compteur intelligent pourrait-il constituer un moyen efficace pour r\u00e9soudre le probl\u00e8me des impay\u00e9s de la Steg aupr\u00e8s de sa client\u00e8le? 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